Shipping

Please see below for information about shipping, and returns and refunds. If you have any queries at all please contact me via email on anna.lipsane@gmail.com.

Shipping

Shipping Times

Ready to Ship

Delivery within Australia: Estimated delivery time is between 6 to 10 business days.

Overseas: International shipping may take up to 40 business days for delivery.

Portraits (including Family Tree and Soul Portraits)

Please allow up to 6 weeks for the process of family tree portraits and soul portraits. Framing may take an additional 2 weeks.

Delivery within Australia: Estimated delivery time is between 6 to 10 business days.
Overseas: International shipping may take up to 40 business days for delivery.

Shipping Inclusions

Within Australia: Unless otherwise stated, shipping is not included in purchase price.
Overseas: Additional fees and charges may be applicable for overseas purchases. Duties and taxes are the responsibility of the purchaser.

Insurance and Damage Coverage

  • All artwork will be shipped with insurance against loss or damage through Australia Post.
  • While every effort is made to ensure secure packaging, in the event of damage during transit, a refund will be processed through Australia Post.