Shipping
Please see below for information about shipping, and returns and refunds. If you have any queries at all please contact me via email on anna.lipsane@gmail.com.
Shipping
Shipping Times
Ready to Ship
Delivery within Australia: Estimated delivery time is between 6 to 10 business days.
Overseas: International shipping may take up to 40 business days for delivery.
Portraits (including Family Tree and Soul Portraits)
Please allow up to 6 weeks for the process of family tree portraits and soul portraits. Framing may take an additional 2 weeks.
Delivery within Australia: Estimated delivery time is between 6 to 10 business days.
Overseas: International shipping may take up to 40 business days for delivery.
Shipping Inclusions
Within Australia: Unless otherwise stated, shipping is not included in purchase price.
Overseas: Additional fees and charges may be applicable for overseas purchases. Duties and taxes are the responsibility of the purchaser.
Insurance and Damage Coverage
- All artwork will be shipped with insurance against loss or damage through Australia Post.
- While every effort is made to ensure secure packaging, in the event of damage during transit, a refund will be processed through Australia Post.